Terms of Service

1. The Service

LiquidSEO provides SEO auditing, monitoring, AI-assisted recommendations, and optional automated remediation for websites you manage. Features, quotas, and connectors vary by subscription plan.

2. Eligibility and accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to enter a binding contract. You are responsible for safeguarding credentials and all activity under your account. Provide accurate registration information and notify us promptly of unauthorized use.

3. Subscriptions, billing, and Merchant of Record

Paid subscriptions renew automatically until canceled before the renewal date unless stated otherwise at checkout.

Lemon Squeezy acts as Merchant of Record for transactions processed through our standard Lemon Squeezy checkout. As MoR, Lemon Squeezy is the seller of record for payment and applicable sales tax/VAT; charges may appear as Lemon Squeezy on your statement. AlmauraLabs LLC licenses the LiquidSEO software to you under these Terms.

Refund, chargeback, and payment-dispute policies for MoR transactions are governed by Lemon Squeezy's terms and applicable law. Service-level billing questions may be directed to info@almauralabs.com or https://erp.almauralabs.com/soporte/almauralabs; payment instrument disputes must be raised with Lemon Squeezy or your card issuer as applicable.

Fees are non-refundable except where required by law or explicitly offered in writing. We may change prices with reasonable advance notice. Failure to pay may result in suspension or downgrade.

4. Acceptable use

You agree not to:

• Scan, crawl, or modify websites you do not own or lack written authorization to manage.
• Circumvent rate limits, security controls, or access restrictions.
• Upload malware, unlawful content, or material that infringes third-party rights.
• Use the Service to violate applicable law, search-engine guidelines, or third-party platform terms.
• Resell, sublicense, or provide unauthorized access to the Service except as expressly permitted.

5. AI-generated outputs and automation

The Service uses AI and automation. Outputs are informational, not professional advice (legal, financial, or otherwise). You are solely responsible for reviewing, testing, and approving changes before deployment.

We do not guarantee search rankings, traffic, revenue, or error-free AI output. Autopilot and connector features may modify live sites when you enable them — you assume all risk of such changes.

6. Third-party services

Integrations (Google, CMS platforms, analytics pixels, payment providers, etc.) are subject to their own terms. We are not liable for third-party outages, policy changes, or data practices.

7. Intellectual property

We retain all rights in the Service, software, documentation, and branding. You retain ownership of your website content and data. You grant us a limited, non-exclusive license to host, process, transmit, and display your data solely to provide and improve the Service, including AI inference you request.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

10. Indemnification

You will defend, indemnify, and hold harmless AlmauraLabs LLC, its members, managers, officers, and affiliates from claims arising from your use of the Service, your content, your websites, or your violation of these Terms or applicable law.

11. Termination

You may stop using the Service and cancel subscriptions per billing instructions. We may suspend or terminate access for material breach, non-payment, abuse, or legal requirement. Provisions that by nature should survive termination will survive.

12. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where mandatory consumer protections in your country of residence prohibit such choice.

13. Informal dispute resolution

Before initiating arbitration or court proceedings (where permitted), you agree to contact us at info@almauralabs.com and allow thirty (30) days for good-faith resolution. You may also open a support ticket at https://erp.almauralabs.com/soporte/almauralabs.

14. Binding arbitration and jury trial waiver

PLEASE READ CAREFULLY — THIS SECTION AFFECTS YOUR LEGAL RIGHTS.

Except for (i) individual claims in small-claims court within that court's jurisdiction, (ii) injunctive or equitable relief for intellectual property misuse or unauthorized access, or (iii) claims that cannot be arbitrated as a matter of law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration, not in court before a judge or jury.

Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or Commercial Arbitration Rules if the consumer rules do not apply). The seat and venue of arbitration shall be Broward County, Florida. The arbitrator may award the same relief a court could award. Judgment on the award may be entered in any court of competent jurisdiction.

YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL FOR DISPUTES SUBJECT TO THIS SECTION.

15. Class action waiver

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

If a court determines the class waiver is unenforceable for a particular claim, that claim must be litigated in court and arbitration will not apply to that claim only.

16. Arbitration opt-out

You may opt out of the arbitration agreement in Section 14 within thirty (30) days of first accepting these Terms by emailing info@almauralabs.com with subject "Arbitration Opt-Out", your full name, and the email associated with your account. Opt-out does not affect other Terms.

17. Changes to these Terms

We may modify these Terms. Material changes will be notified via the Service or email where practicable. Continued use after the effective date constitutes acceptance unless prohibited by law.

18. Contact

AlmauraLabs LLC · 7971 Riviera Blvd Suite 204, Miramar, FL 33023, United States

Legal & privacy: info@almauralabs.com

Customer support portal: https://erp.almauralabs.com/soporte/almauralabs